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Evidence Guide: FBPOPR2071 - Provide and apply workplace information

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FBPOPR2071 - Provide and apply workplace information

What evidence can you provide to prove your understanding of each of the following citeria?

Provide and apply information to suit workplace and audience requirements

  1. Identify information requirements for work operations
  2. Collect and assess required information
  3. Select and structure information in a logical way to convey meaning to others
  4. Use appropriate methods to communicate effectively with others
Identify information requirements for work operations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collect and assess required information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select and structure information in a logical way to convey meaning to others

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use appropriate methods to communicate effectively with others

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Respond to information requests

  1. Process information requests promptly and courteously
  2. Apply effective listening and verbal communication skills to obtain information
  3. Clarify the nature of requests
  4. Provide appropriate information in response to requests
  5. Provide information in a form appropriate to the enquirer
  6. Refer requests to appropriate personnel where they fall outside area of responsibility
Process information requests promptly and courteously

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply effective listening and verbal communication skills to obtain information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarify the nature of requests

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide appropriate information in response to requests

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information in a form appropriate to the enquirer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Refer requests to appropriate personnel where they fall outside area of responsibility

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use and maintain workplace information

  1. Access a range of information sources to support work requirements
  2. Record information in appropriate formats according to workplace reporting requirements
  3. Interpret information to inform work requirements
  4. Apply effective listening and verbal communication to exchange information
Access a range of information sources to support work requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record information in appropriate formats according to workplace reporting requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interpret information to inform work requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply effective listening and verbal communication to exchange information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge